CRM - Software as a Service

"Promises Delivered"

Software as a Service -- DEFINITION: Software as a service (SaaS) is a software distribution model in which applications such as customer relationship management software (CRM) are hosted by a vendor or service provider and made available to customers over a network, typically the Internet.

Corporate IT is being drawn to the concept of software delivered as a service and its promise of less maintenance and lower operational costs. Corporations are turning increasingly to the SaaS On-Demand model because the up-front costs are lower, there are lower total costs per user and lower total costs of ownership.There is also a dramatic change in the economic model from a capitalized expenditure to a manageable monthly expense.

Customer Relationship Management, or CRM, is a business strategy that consists of software, services, and a new way of thinking to improve profitability, revenue, and customer satisfaction. How? By helping organizations of every size identify the right customers, acquire more of the right customers faster, and retain the right customers longer.   Management can see the direction their business is going with unprecedented clarity and immediacy. And then make real-time changes to the business to ensure they meet their growth and profitability goals. Customers like these are using EmergeCRM On Demand every day to grow their business and build better customer relationships.